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Unsubscribe From Logmate

How to cancel your Logmate Digital Logbook Subscription

Updated over 3 weeks ago

We understand that your circumstances can change and you may no longer have the need for a digital logbook service. That is one of the major reasons we have no contracts and make canceling your subscription easy.

To unsubscribe from Logmate simply follow the steps below.
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Step One: Log into your Driver Admin Portal and click on Subscriptions (under Account on the far left)

Step Two: Click on the "Cancel Subscription" button within the subscription you would like to cancel
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Step Three: Confirm seeing the green bar across the bottom of the screen showing the scheduled cancellation of your subscription
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Important Notes:

  • Your subscription will stay active up until the next scheduled billing date

  • There is no cancellation fee

  • We do not offer refunds on the time remaining in your current billing cycle

  • Even after you cancel your subscription you will still have access to your Driver Admin Portal to retrieve all historic logbook records

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