Android - Network Offline issue | logmate

Android - Network Offline issue

A number of our Android users are reporting a recurring connectivity issues.

We are investigating the underlying cause, but in the meantime here are some steps that other users have been taking to resolve the issue.

Check & Update Settings as follows:

  1. Turn Off background activity restrictions

  2. Update Settings > Network > Prefer 3G or 4G - Set 3G
  3. Force Stop & Restart of the App
  4. Restart the Phone