Essentials CHECKLIST

Below is a list of things to ensure you have CORRECTLY CONFIGURED on your Phone. 
Please take the time to go through this list before asking for assistance from our Support Team.

General

  1. LATEST VERSION is INSTALLED - check your App Store
  2. DATE & TIME is Set Automatically
  3. CELLULAR DATA is turned ON
  4. LOCATION SERVICES  is enabled for the APP

2degress Mobile users

  1. DATA ROAMING is turned ON

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