# logmate > Product guides & details about the Logmate Platform ## Drivers - [Create a Logbook Account](http://help.logmate.co.nz/en/articles/14288614-create-a-logbook-account.md): Create a Logbook Account to start recording your work-time. - [Your First Shift](http://help.logmate.co.nz/en/articles/14288615-your-first-shift.md): A guide to key concepts, Mobile App layout, and the Work Shift lifecycle. - [Rideshare Driver Guide](http://help.logmate.co.nz/en/articles/14288616-rideshare-driver-guide.md): A guide for drivers who work with rideshare companies like Uber or Bolt. - [Download the Logmate App](http://help.logmate.co.nz/en/articles/14288878-download-the-logmate-app.md): Download the Logmate Mobile App to record your work-time on your phone. - [Start a Shift](http://help.logmate.co.nz/en/articles/14288617-start-a-shift.md): Start a new Work Shift by choosing Drive or Other Duty. - [Record Driving](http://help.logmate.co.nz/en/articles/14288620-record-driving.md): Record a Drive entry when you drive a vehicle for work. - [Record Other Duties](http://help.logmate.co.nz/en/articles/14288621-record-other-duties.md): Record an Other Duty entry for non-driving work. - [Take a Rest Break](http://help.logmate.co.nz/en/articles/14288622-take-a-rest-break.md): Record a Break entry when you stop working to rest. - [End and Lock Your Shift](http://help.logmate.co.nz/en/articles/14288623-end-and-lock-your-shift.md): End your Work Shift when you finish work. Lock it to create a permanent record. - [Edit Logbook Entries](http://help.logmate.co.nz/en/articles/14288624-edit-logbook-entries.md): Edit entries in an active shift before you lock it. - [View Past Shifts](http://help.logmate.co.nz/en/articles/14288625-view-past-shifts.md): View your shift history in the Logbook tab. - [Manage My Vehicles](http://help.logmate.co.nz/en/articles/14288626-manage-my-vehicles.md): Add, edit, and archive the vehicles you drive. - [Manage Your TSL Holders](http://help.logmate.co.nz/en/articles/14288629-manage-your-tsl-holders.md): Link your Logmate account to the TSL Holders you drive for. - [Manage Your Logbook Account](http://help.logmate.co.nz/en/articles/14288631-manage-your-logbook-account.md): Edit your profile, update your driver licence details, and keep your account current. - [Your Software Licence](http://help.logmate.co.nz/en/articles/14288632-your-software-licence.md): A Software Licence grants the holder use of the Logmate Mobile App. It is allocated in one of two ways: - [Close Your Logbook Account](http://help.logmate.co.nz/en/articles/14288633-close-your-logbook-account.md): Close your Logbook Account if you no longer need to use Logmate. ## Operators - [Create an Operator Account](http://help.logmate.co.nz/en/articles/14288634-create-an-operator-account.md): Set up an Operator Account on Logmate Admins to manage drivers and view their work-time records. - [Manage Drivers](http://help.logmate.co.nz/en/articles/14288636-manage-drivers.md): View and manage the drivers related to your Operator Account. - [View and Export Driver Shifts](http://help.logmate.co.nz/en/articles/14288637-view-and-export-driver-shifts.md): View Work Shifts supplied by your drivers and export them as PDF. - [Manage Admin Users](http://help.logmate.co.nz/en/articles/14288639-manage-admin-users.md): Add and manage the Admin Users who can access your Operator Account. - [Manage Your Subscription and Licences](http://help.logmate.co.nz/en/articles/14288641-manage-your-subscription-and-licences.md): Set up a Subscription, assign Software Licences to your drivers, and manage billing. - [Close Your Operator Account](http://help.logmate.co.nz/en/articles/14288642-close-your-operator-account.md): Close your Operator Account if you no longer need it. Only the Operator Owner Admin can close the account. ## FAQ - [What Is Logmate?](http://help.logmate.co.nz/en/articles/14288644-what-is-logmate.md): Logmate is a digital logbook for New Zealand commercial drivers. - [What Are the NZ Work-Time Rules?](http://help.logmate.co.nz/en/articles/14288645-what-are-the-nz-work-time-rules.md): New Zealand law requires commercial drivers to keep work-time records. These are the limits Logmate tracks. - [How Is My Data Stored and Protected?](http://help.logmate.co.nz/en/articles/14288646-how-is-my-data-stored-and-protected.md): How Logmate stores and protects your data. - [Does Logmate Stop Me From Working?](http://help.logmate.co.nz/en/articles/14288649-does-logmate-stop-me-from-working.md): No. Logmate warns you but does not prevent you from working. - [What Happens When I Drive for Multiple Operators?](http://help.logmate.co.nz/en/articles/14288650-what-happens-when-i-drive-for-multiple-operators.md): How work-time tracking works when you drive for more than one operator. - [Can Logbook Entries Be Deleted?](http://help.logmate.co.nz/en/articles/14288651-can-logbook-entries-be-deleted.md): No. Logbook entries cannot be deleted. - [How Are My Work-Time Records Shared?](http://help.logmate.co.nz/en/articles/14288652-how-are-my-work-time-records-shared.md): How your work-time records are shared with TSL Holders and Enforcement Officers. - [How Does Odometer Recording Work?](http://help.logmate.co.nz/en/articles/14288653-how-does-odometer-recording-work.md): How Logmate records odometer readings and calculates distance. - [Driver Common Questions](http://help.logmate.co.nz/en/articles/14288655-driver-common-questions.md): Answers to common questions from drivers. - [Operator Common Questions](http://help.logmate.co.nz/en/articles/14288656-operator-common-questions.md): Answers to common questions from Transport Operators. - [What Are the Work Shift States?](http://help.logmate.co.nz/en/articles/14288657-what-are-the-work-shift-states.md): A Work Shift moves through several states from start to finish. - [What Are Modifications?](http://help.logmate.co.nz/en/articles/14288658-what-are-modifications.md): When you change a value that the Mobile App auto-generates — such as the start time or location — the change is noted as a modification in your logbook. - [What Is Recorded in a Shift Record?](http://help.logmate.co.nz/en/articles/14288660-what-is-recorded-in-a-shift-record.md): A shift record is a complete record of a single Work Shift. - [How Do I Change My Email Address?](http://help.logmate.co.nz/en/articles/14288661-how-do-i-change-my-email-address.md): You can change your email address in Logmate Admins. - [How Are Drivers and Operators Related?](http://help.logmate.co.nz/en/articles/14288663-how-are-drivers-and-operators-related.md): Drivers and operators are linked through a mutual agreement on the Logmate platform. This relationship determines who receives copies of a driver's work-time records. ## Troubleshooting - [Login Issues and Password Reset](http://help.logmate.co.nz/en/articles/14288666-login-issues-and-password-reset.md): How to fix common login problems and reset your password. - [I'm Not Receiving Emails](http://help.logmate.co.nz/en/articles/14288667-i-m-not-receiving-emails.md): What to do if you are not receiving emails from Logmate. - [Subscription and Payment Issues](http://help.logmate.co.nz/en/articles/14288669-subscription-and-payment-issues.md): What to do if you have payment or Software Licence problems. - [Why Can't I Start a New Shift?](http://help.logmate.co.nz/en/articles/14288671-why-can-t-i-start-a-new-shift.md): Common reasons the Mobile App does not let you start a new shift. - [Update Your Time and Date Settings](http://help.logmate.co.nz/en/articles/14288672-update-your-time-and-date-settings.md): Logmate requires your phone to use the correct timezone and time format. Incorrect settings can cause wrong times on your logbook entries. - [Using Logmate on Multiple Devices](http://help.logmate.co.nz/en/articles/14288673-using-logmate-on-multiple-devices.md): How Logmate works when you use more than one phone or switch to a new device. ## Enforcement - [Requesting Driver Work-Time Records](http://help.logmate.co.nz/en/articles/14288664-requesting-driver-work-time-records.md): How Enforcement Officers request and receive driver work-time records at roadside. - [Reading a Logmate Export](http://help.logmate.co.nz/en/articles/14288665-reading-a-logmate-export.md): How to read and interpret an exported Logmate logbook.