Logmate

If you have forgotten your password you can reset it through your Logmate Digital Logbook App or your <a href="https://driver.logmate.co.nz" rel="nofollow noopener noreferrer" target="_blank">Driver Admin Portal</a> following these steps:

Step One: Click on the &nbsp;"Reset Password" link or&nbsp;

"Forgotten Password?" link, enter your email address and press submit.

Step Two: A password reset email will be sent you the email address associated with your Logmate account

Step Three: If you are reseting your password on a mobile device please ensure the link is opened in a web browser.&nbsp;

Important: Only request a password reset once and follow the link in that email to reset you password. Each time you request a password reset it makes the previous link invalid.

Pro tip: If you continue to have trouble accessing your account you might find a solution in our <a href="http://help.logmate.co.nz/en/articles/3360243-login-issues">Log In Issues</a> article

Steps to reset your password and regain access to your account

Resetting Your Account Password

Driver Admin

Operator Admin

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Step One: Click on the "Reset Password" link or

"Forgotten Password?" link, enter your email address and press submit.

Step Two: A password reset email will be sent you the email address associated with your Logmate account

Step Three: If you are reseting your password on a mobile device please ensure the link is opened in a web browser.

Important: Only request a password reset once and follow the link in that email to reset you password. Each time you request a password reset it makes the previous link invalid.