You can close your account with Logmate at anytime. However, the steps look a little different for Driver & Operators.
For Drivers
Log into your Driver Admin Portal (https://driver.logmate.co.nz/driver/dashboard)
Click on Profile in the side menu
Click Close Account
* if you decided to return to Logmate in the future simply log back in with your credentials and your account will be reactivated
For Operators
Email us at help@logmate.co.nz and request for us to close your account
The email will need to come from the email address associated as the Primary Admin User of the Operator Account
Important Note
It is important to remember that Logmate is a compliance tool and is used for regulatory compliance purposes under New Zealand law. Therefore, it is important that you understand your obligations when it comes to retaining and accessing your historic logbook records.
You need to maintain access to your logbook records for 12 months from their creation date
After your account closure we will retain all relevant data as per our Privacy Policy