Logmate

How to fix common login problems and reset your password.

Login Issues and Password Reset

What to do if you are not receiving emails from Logmate.

I'm Not Receiving Emails

What to do if you have payment or Software Licence problems.

Subscription and Payment Issues

Common reasons the Mobile App does not let you start a new shift.

Why Can't I Start a New Shift?

Logmate requires your phone to use the correct timezone and time format. Incorrect settings can cause wrong times on your logbook entries.

Update Your Time and Date Settings

How Logmate works when you use more than one phone or switch to a new device.

Using Logmate on Multiple Devices

Fix common problems with login, email, payments, and device settings

Troubleshooting

Create a custom design with text, images, and links

Logmate Admins

Find answers and get help from Intercom Support and Community Experts

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