You can close your account with Logmate at anytime. However, the steps look a little different for Driver vs Operators.
For Drivers
Log into your Driver Admins (https://admins.logmate.co.nz/driver/)
Click on Account in the left side menu
Click Close and follow the steps
Complete Current Work Shift
Cancel Subscription
Export Work Shifts (you are legally responsible - by the NZTA - to hold your previous 12 months worth of logbook records)
Confirm Account Closure
Please Note: if you decide to return to Logmate in the future, simply message us at help@logmate.co.nz and we will assist in reopening your Logmate account.
For Operators
Log into your Operator Admins (https://admins.logmate.co.nz/operator/)
Click on Account in the left side menu
Click Close and follow the steps
Export Work Shifts (you are legally responsible - by the NZTA - to hold your Drivers' previous 12 months worth of logbook records)
Cancel Subscriptions
Archive related Drivers
Archive Admins
Confirm Account Closure
Please Note: if you decide to return to Logmate in the future, simply message us at help@logmate.co.nz and we will assist in reopening your Logmate account.
Final Note From The Logmate Team
It is important to remember that Logmate is a compliance tool and is used for regulatory compliance purposes under New Zealand law. Therefore, it is important that you understand your obligations when it comes to retaining and accessing your historic logbook records.
You need to maintain access to your logbook records for 12 months from their creation date
After your account closure we will retain all relevant data as per our Privacy Policy