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I'm Not Receiving Emails From Logmate
I'm Not Receiving Emails From Logmate

How do I start receiving emails from Logmate?

Updated over a week ago

When you first register a Driver Account with Logmate you need to confirm your email address in order to Activate Your Account. We also periodically send out emails to user letting you know about new features or upcoming events in your service.

The email address you will receive communication from is:

Sometimes emails don't always come into your main mailbox. Please check your spam folder or any other automatic folders (like Updates) you have set up where the email could have arrived.

Additionally, you can add us as a trusted party or contact with your email provider. To do this follow the relevant instructions below:

Google Mail Users

  1. Select contacts from Gmail dropdown menu on the left-hand side of Gmail Inbox

  2. Select contacts > add to contacts from top menu

  3. Select Add

Windows Live Hotmail Users

  1. Open email settings

  2. Select options from the menu

  3. Select Safe and blocked senders > Safe Senders

  4. Type into Sender or domain to mark as safe

  5. Click Add to list >>

Yahoo!Xtra Webmail Users

  1. Add Contacts link, left-hand panel in your inbox

  2. Save

Note: If an email from Logmate is in the SPAM folder, you should mark it as Not SPAM to whitelist it. 

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