To invite an Operator to join Logmate, or to drive under a new Transport Service Licence (TSL), you can send an invitation through the 'Invite a TSL Holder' option in your Driver Admin or directly via the Logmate App.
Sending an invite automatically creates a TSL record in your account. You can use this record regardless of its approval status. After locking your shift, a copy of your logbook for every entry associated with that TSL will be sent to the email address you provided.
If an Operator is already using Logmate, you may receive an invitation from them. This allows them access to your work-time information and creates a corresponding TSL Holder record in your driver account, enabling you to also send them logbook copies when you work under their TSL.
The easiest place to manage your Operators/TSL Holders is through your your Driver Admin Portal.
Sending An Invite
Log In
Click on Logbook
Select TSL
Click on the green Add Operator button.
Fill out the details of your main point of contact for the TSL you are planning to operate under and click save.
Accepting/Declining An Invite Received
Log In
Click on Logbook
Select Operator
Any pending invites will have an accept/decline button for you to respond (if you can't see this on your device turn it to landscape)
Remove TSL Holders/Operators
If you want to remove a TSL Holder/Operator from your Driver Account please contact our Customer Support Team by clicking on the Chat icon in the bottom right of this page.