We endeavour to always provide help and support to the users of Logmate. We understand that we provide a work tool that is essential to a drivers ability to lawfully work.
** 2023 Xmas/New Years Temporary Live Support Hours **
Monday 25th of December: NO Live Support available
Tuesday 26th of December: 2pm - 5pm only
Wednesday 27th - Sunday 31st of December: Regular Live Support available
Monday 1st of January: NO Live Support available
Tuesday 2nd of January: 2pm - 5pm only
Wednesday 3rd of January: Regular Live Support resumes
Regular Live Customer Support Hours
Monday to Thursday: 10:00am - 5:00pm
Friday: 10:00am - 9:00pm
Saturday: 4:00pm - 9:00pm
There are three ways to contact our customer support team:
Sending an email to help@logmate.co.nz
Sending a message through the Help Desk on our App
3. Sending a message through our Intercom widget on our website or from within your Admin Portal
