We endeavour to always provide help and support to the users of Logmate. We understand that we provide a work tool that is essential to a drivers ability to lawfully work. 

Customer Support Estimated Response Times

Monday to Thursday: 9:00am - 6:00pm
Friday: 9:00am - 10:00pm
Saturday: 2:00pm - 10:00pm

There are three ways to contact our customer support team:

  1. Sending an email to help@logmate.co.nz

  2. Sending a message through the Help Desk on our App

3. Sending a message through our Intercom widget on our website or from within your Admin Portal

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