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How Do I Contact Logmate Customer Support?
How Do I Contact Logmate Customer Support?

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Updated over a week ago

We endeavour to always provide help and support to the users of Logmate. We understand that we provide a work tool that is essential to a drivers ability to lawfully work.ย 

** 2023 Xmas/New Years Temporary Live Support Hours **

Monday 25th of December: NO Live Support available

Tuesday 26th of December: 2pm - 5pm only

Wednesday 27th - Sunday 31st of December: Regular Live Support available

Monday 1st of January: NO Live Support available

Tuesday 2nd of January: 2pm - 5pm only

Wednesday 3rd of January: Regular Live Support resumes

Regular Live Customer Support Hours

Monday to Thursday: 10:00am - 5:00pm
Friday: 10:00am - 9:00pm
Saturday: 4:00pm - 9:00pm


There are three ways to contact our customer support team:

  1. Sending an email to

  2. Sending a message through the Help Desk on our App

3. Sending a message through our Intercom widget on our website or from within your Admin Portal

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