We endeavour to always provide help and support to the users of Logmate. We understand that we provide a work tool that is essential to a drivers ability to lawfully work. 

Customer Support Estimated Response Times

Monday to Friday 08:00 to 18:00 < 8 hours
Weekends & Public Holidays < 24 hours

There are three ways to contact our customer support team:

  1. Sending an email to help@logmate.co.nz
  2. Sending a message through the Help Desk on our App

3. Sending a message through our Intercom widget on our website or from within your Admin Portal

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