How Do I Reset My Password?

Have you forgotten your password or simply want to update it?

Updated over a week ago

You can reset your password either via the App or the Driver Admin portal.

The Process

  • Request a Password reset - using 'Forgotten Password?' (app) or 'Reset Password' (driver admin portal) button

  • You will be asked to enter the email address associated with your Logmate account

  • You will receive an email outlining the steps to reset your password

  • Now you are ready to log into Logmate again.

Logmate App

Driver Admin Portal

Once the reset password email has been sent it will validate one "token" to change your password. If you request another password reset it will invalidate the previous request. Please only request a password reset once.

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