Before reading this article first read our article Roadside Logbook Export to learn how to export a drivers digital logbook.
Upon returning to an area of better mobile data coverage or Wifi connection you can navigate to enforcement.logmate.co.nz and enter the information required.
In order to access a drivers Logmate digital logbook you have previously exported you will need the following information:
The drivers license number
Your CVIU / NZ Police ID number
Your email address
The Access Token generated during export
Note: Export tokens are unique codes that are comprised of date/time of export, driver ID and your CVIU
In the rare event that you don’t have mobile data when carrying out an enforcement check, you will receive this error message upon attempting to export. (Note: You will need to record the access token and the Drivers Driver Licence number)
Upon returning to an area of better mobile data coverage or Wifi connection you can navigate to enforcement.logmate.co.nz and enter the information required.
You will now have access to all the drivers’ logbook records. Select the records that are relevant to your enforcement check. Then click ‘Generate Export.’
Finally, click on ‘Download’ to download the exported PDF copy of the logbook entries requested.
If you ever require any additional support regarding the Logmate platform you can contact our Customer Support team by either emailing help@logmate.co.nz or clicking on our chat bubble in the lower right corner of our website logmate.co.nz. We are available for live support during the following hours:
Monday to Thursday: 9:00am - 6:00pm
Friday: 9:00am - 10:00pm
Saturday: 2:00pm - 10:00pm
Sunday 12:00pm - 4:00pm