As a driver using Logmate you have access to both your electronic logbook via the Logmate App and your Driver Admin Portal. If you followed all the steps required to 'Buy A Subscription' you will have a subscription record loaded against your account.
Pro Tip: Make sure you complete Steps 6 and 7 in the 'Buying A Subscription' article
If you are still having issues please get in contact with our Customer Support Team.