A Software Licence grants the holder use of the Logmate Mobile App. It is allocated in one of two ways:
A related Operator Account (TSL Holder) assigns one to you via their Subscription, OR
You purchase your own Subscription via your Logbook Account in Logmate Admins.
Coming soon: Activating and viewing your Software Licence will be available in the Mobile App v2.15+.
Trial Licence
New Logbook Accounts receive a 21-day Trial Licence.
View your Software Licence
Sign in to Logmate Admins at admins.logmate.co.nz.
Go to your Logbook Account.
Click Subs & Licences.
Each Software Licence shows:
Status — active, pending, or cancelled
Valid until — trial end date or next billing date
Supplied by — self-managed or the operator's name
Activate a trial licence
If you have no existing Software Licence:
Sign in to Logmate Admins.
Go to your Logbook Account.
Click Subs & Licences.
Click Activate Trial Software Licence.
Renew your licence
If your self-managed licence has expired:
Sign in to Logmate Admins.
Go to your Logbook Account.
Click Subs & Licences.
Click Renew Software Licence.
Operator-managed licences
If an Operator supplies you with a Software Licence, it will appear in your Logbook Account (and in the Mobile App v2.15+).
If your operator removes your licence, you need to set up a self-managed licence to keep using the Logmate Mobile App.
Related articles
Manage Your Logbook Account
Manage Your Subscription and Licences (for operators)
