Close your Logbook Account if you no longer need to use Logmate.
Before you close
Closing your account is permanent. Before you close:
Complete or end any active Work Shift
Cancel any active Subscription
Export your shift records if needed
Coming soon: Close account support will be available in the Mobile App v2.15+.
How to close your account
Sign in to Logmate Admins at admins.logmate.co.nz.
Go to your Logbook Account.
Click Close Account.
Follow the 4 steps: complete your shift, cancel your subscription, export your shifts, and confirm closure.
Your TSL Holders are archived and notified.
What happens after closing
Your account is deactivated
You can no longer log in to the Mobile App or Logmate Admins
Your work-time records are retained for 2 years (legal minimum is 12 months)
Related articles
Manage Your Logbook Account
Your Software Licence
How Are My Work-Time Records Shared?
