As a commercial driver in New Zealand, you may be asked by an enforcement officer to provide a copy of your logbook. Logmate makes this quick and easy from within the app.
For Drivers
When asked to produce your logbook:
Open the Logmate app
Tap the Menu icon (top left)
Tap Enforcement
Your recent logbook records will be displayed
Select the shifts the officer wants to see
Tap Next (top right)
Hand your phone to the officer to complete the export
The officer will enter their details (CVIU number and email) and receive a copy of the selected records.
Note: Enforcement officers cannot see your digital logbook unless they request copies for inspection — either from you directly or from your approved Transport Operator(s).
For Enforcement Officers
To obtain a copy of a driver's Logmate digital logbook:
Ask the driver to open the Logmate app and navigate to Menu → Enforcement
The driver's recent shift records will be displayed
Select the shifts you need copies of
Tap Next
Enter your CVIU / NZ Police ID number and email address
Tap Submit
With Good Mobile Coverage
You'll receive the logbook records immediately via email as a downloadable PDF.
Without Mobile Coverage
If there's no connectivity:
Note down the Export Token and the driver's Licence Number displayed on screen
When you have connectivity, go to the Enforcement Admin
Enter your CVIU number, the driver's licence number, your email, and the Export Token
Click Retrieve Export to download the PDF
Note: Export Tokens are unique codes comprising date/time of export, driver ID, and your CVIU.
Need Help?
Contact Logmate support at help@logmate.co.nz or via the chat widget at logmate.co.nz.