Logmate

How to fix common login problems and reset your password.

Login Issues and Password Reset

What to do if you are not receiving emails from Logmate.

I'm Not Receiving Emails

What to do if you have payment or Software Licence problems.

Subscription and Payment Issues

Common reasons the Mobile App does not let you start a new shift.

Why Can't I Start a New Shift?

Logmate requires your phone to use the correct timezone and time format. Incorrect settings can cause wrong times on your logbook entries.

Update Your Time and Date Settings

How Logmate works when you use more than one phone or switch to a new device.

Using Logmate on Multiple Devices

Fix common problems with login, email, payments, and device settings

Troubleshooting

Create a custom design with text, images, and links

Logmate Admins

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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