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FAQ's & Troubleshooting
FAQ's & Troubleshooting

Frequently Asked Questions relating to the Logmate Platform

30 articles
How Do I Edit An Incorrect Odometer Entry?What to do when you input the wrong odometer distance value in your logbook entry
Updating The Time And Date Settings On Your DeviceLogmate uses your devices time and date to automatically fill your logbook entries for your ease of use
How Do I Edit The TSL Holder Of My Vehicle?This article will show you how to edit the TSL holder of your vehicle both on the Logmate App and in the Driver Admin
Why Can't I Start A New Shift?A list of possible reasons you are not able to start a new shift in your Logmate Digital Logbook.