Drivers and operators are linked through a mutual agreement on the Logmate platform. This relationship determines who receives copies of a driver's work-time records.
Two ways to connect
Method | Initiated by | Available to |
Invite | Operator sends invite to driver | Standard Operators, RideShare Operators |
Nomination | Driver nominates operator as TSL Holder | All drivers |
Both parties must agree. A one-sided invite or nomination is not enough — the other party must accept.
Owner Operators cannot send invites. Drivers must nominate them.
Relationship lifecycle
Every invite or nomination follows this lifecycle:
State | Meaning |
Pending | Waiting for the other party to respond. Valid for 7 days. |
Approved | Both parties agreed. Locked Work Shifts are supplied to the operator. |
Declined | The other party rejected the request. |
Expired | No response within 7 days. |
Auto-approval
If a driver nominates an operator who has already sent them an invite (or vice versa), the relationship is auto-approved. Both parties have already agreed.
Stand-down period
Drivers: After a nomination is declined, the driver must wait 7 days before nominating the same operator again. No stand-down for expired nominations.
Operators: No stand-down period. Operators can resend invites at any time.
Events
Each relationship records a history of events. Events show every action taken — invited, nominated, approved, declined, expired, resent.
Events are useful for:
Tracking when a relationship was established
Understanding why a relationship failed (declined vs expired)
Confirming that an invite was resent
Drivers can view events by double-tapping a TSL Holder card in the Mobile App. Operators can view events in the Invite tool on the Drivers page.
What happens when approved?
When a relationship is approved:
The driver's locked Work Shifts are supplied to the operator
The operator can view the driver's shift records and violations
The driver appears in the operator's Drivers list
Records are only shared at the time of locking. If the relationship is not yet approved when a shift is locked, that operator does not receive the records.
What happens when removed?
Either party can end the relationship at any time. When removed:
No further work-time records are supplied
Previously shared records remain accessible to the operator
The driver can re-nominate or the operator can re-invite
Related articles
Manage Your TSL Holders (for drivers)
Manage Drivers (for operators)