FAQ
Common questions about Logmate, NZ work-time rules, and how things work
15 articles
- What Is Logmate?Logmate is a digital logbook for New Zealand commercial drivers.
- What Are the NZ Work-Time Rules?New Zealand law requires commercial drivers to keep work-time records. These are the limits Logmate tracks.
- How Is My Data Stored and Protected?How Logmate stores and protects your data.
- Does Logmate Stop Me From Working?No. Logmate warns you but does not prevent you from working.
- What Happens When I Drive for Multiple Operators?How work-time tracking works when you drive for more than one operator.
- Can Logbook Entries Be Deleted?No. Logbook entries cannot be deleted.
- How Are My Work-Time Records Shared?How your work-time records are shared with TSL Holders and Enforcement Officers.
- How Does Odometer Recording Work?How Logmate records odometer readings and calculates distance.
- Driver Common QuestionsAnswers to common questions from drivers.
- Operator Common QuestionsAnswers to common questions from Transport Operators.
- What Are the Work Shift States?A Work Shift moves through several states from start to finish.
- What Are Modifications?When you change a value that the Mobile App auto-generates — such as the start time or location — the change is noted as a modification in your logbook.
- What Is Recorded in a Shift Record?A shift record is a complete record of a single Work Shift.
- How Do I Change My Email Address?You can change your email address in Logmate Admins.
- How Are Drivers and Operators Related?Drivers and operators are linked through a mutual agreement on the Logmate platform. This relationship determines who receives copies of a driver's work-time records.