FAQ
Common questions about Logmate, NZ work-time rules, and how things work
15 articles
What Is Logmate?Logmate is a digital logbook for New Zealand commercial drivers.
What Are the NZ Work-Time Rules?New Zealand law requires commercial drivers to keep work-time records. These are the limits Logmate tracks.
How Is My Data Stored and Protected?How Logmate stores and protects your data.
Does Logmate Stop Me From Working?No. Logmate warns you but does not prevent you from working.
What Happens When I Drive for Multiple Operators?How work-time tracking works when you drive for more than one operator.
Can Logbook Entries Be Deleted?No. Logbook entries cannot be deleted.
How Are My Work-Time Records Shared?How your work-time records are shared with TSL Holders and Enforcement Officers.
How Does Odometer Recording Work?How Logmate records odometer readings and calculates distance.
Driver Common QuestionsAnswers to common questions from drivers.
Operator Common QuestionsAnswers to common questions from Transport Operators.
What Are the Work Shift States?A Work Shift moves through several states from start to finish.
What Are Modifications?When you change a value that the Mobile App auto-generates — such as the start time or location — the change is noted as a modification in your logbook.
What Is Recorded in a Shift Record?A shift record is a complete record of a single Work Shift.
How Do I Change My Email Address?You can change your email address in Logmate Admins.
How Are Drivers and Operators Related?Drivers and operators are linked through a mutual agreement on the Logmate platform. This relationship determines who receives copies of a driver's work-time records.